Effective Date: May 8, 2025.
Welcome to Virtual Assistant’s Edge (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Services
Virtual Assistant’s Edge provides virtual assistant services to individuals and businesses, including but not limited to:
Administrative support
Data entry
Email and calendar management
Social media management
Customer service support
Lead generation
Content creation
A detailed scope of work will be defined in writing before the start of any service engagement.
2. Client Responsibilities
By engaging our services, you agree to:
✅ Provide accurate, complete, and timely information required for us to perform services
✅ Respond to communications and requests for approvals promptly
✅ Not request or instruct us to perform illegal or unethical activities
We are not responsible for delays caused by incomplete or delayed client responses.
3. Payments and Fees
All fees will be communicated in writing prior to service commencement.
Payments are due within 14 days of invoicing.
Late payments may incur a 20% per month interest charge.
We reserve the right to suspend services for unpaid invoices.
4. Confidentiality
We respect the confidentiality of your information and agree not to disclose or use your confidential data for purposes outside the scope of providing agreed services, except as required by law.
You agree to maintain the confidentiality of any proprietary information, templates, or materials provided by Virtual Assistant’s Edge.
5. Intellectual Property
Unless otherwise agreed in writing, all deliverables created by Virtual Assistant’s Edge under this agreement will be your property upon full payment.
We reserve the right to use anonymized, non-identifiable work samples for promotional purposes unless otherwise requested in writing.
6. Limitation of Liability
We will perform services in a professional and timely manner. However, Virtual Assistant’s Edge is not liable for:
Any indirect, incidental, special, or consequential damages
Any loss of profits, data, or business interruptions
Errors or issues arising from third-party tools, platforms, or services
Our maximum liability for any claim related to our services shall not exceed the total fees paid for the services in question.
7. Termination
Either party may terminate services with 14 days of written notice.
We reserve the right to terminate services immediately if you breach these Terms, misuse our services, or engage in illegal or unethical activities.
Upon termination, any unpaid fees will become immediately due and payable.
8. Website Use
By using our website, you agree not to:
Attempt to gain unauthorized access to the website or its systems
Copy, distribute, or exploit any website content without permission
Use the website for unlawful or prohibited purposes
We may update or suspend website functionality at any time without notice.
9. Governing Law
These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes shall be subject to the exclusive jurisdiction of the courts in Ontario, Canada.
10. Changes to Terms
We may modify these Terms from time to time. Updates will be posted on our website with an updated Effective Date. Continued use of our services constitutes acceptance of the updated Terms.
11. Contact Us
If you have any questions about these Terms, please contact:
info@virtualassistantsedge.ca
📍 Virtual Assistant’s Edge
28-2081 Phillbrook Dr.
London, Ontario, Canada